Privacy Policy, Terms & Conditions
Your privacy, security, and trust are important to us. Please review our Privacy Policy, Terms & Conditions, Refund & Cancellation Policy, Cookie Policy, and Governing Law information before using our services.
Privacy Policy
At Dr Mund’s ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information.
Information We Collect
We may collect:
- Name, email address, phone number, and other contact details.
- Information submitted through appointment booking forms.
- Information provided during inquiries or consultations.
- Website usage data such as IP address, browser type, and pages visited.
How We Use Your Information
We use your information to:
- Schedule and manage appointments.
- Respond to inquiries and provide healthcare-related information.
- Improve our website and services.
- Send service-related notifications and updates.
Data Protection
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
Third-Party Services
Our website may use third-party services such as analytics tools, payment gateways, or communication platforms. These providers have their own privacy policies.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us through the details provided on our website.
Contact Us
For privacy-related concerns, please contact us through the contact information available on our website.
Terms & Conditions
By accessing and using Dr Mund’s, you agree to the following terms and conditions.
Website Usage
The content provided on this website is for informational purposes only. Information available on this website should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Appointments
Appointment requests are subject to confirmation and availability. Patients are responsible for providing accurate and complete information during the booking process.
Intellectual Property
All website content, including text, graphics, logos, images, and other materials, is the property of Dr Mund’s unless otherwise stated. Unauthorized reproduction, distribution, modification, or use of any content is strictly prohibited.
Limitation of Liability
Dr Mund’s shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance upon its content.
Modifications
We reserve the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any such changes.
Refund & Cancellation Policy
Appointment Cancellation
Appointments may be cancelled or rescheduled by contacting us within the specified time before the scheduled appointment.
Refund Eligibility
Refunds may be considered in the following situations:
- Duplicate payment transactions.
- Appointment cancellations approved by the clinic.
- Service unavailability due to technical or operational reasons.
Non-Refundable Situations
Refunds will generally not be provided for:
- Missed appointments without prior notice.
- Services already rendered.
- Consultation fees after the consultation has been completed.
Refund Processing
Approved refunds will be processed through the original payment method and may take approximately 7–10 business days to reflect in the customer's account, depending on the payment provider and banking process.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help improve functionality, enhance user experience, and provide useful insights into website performance.
How We Use Cookies
We use cookies to:
- Improve website functionality.
- Analyze website traffic and user behavior.
- Enhance user experience.
- Remember user preferences.
Types of Cookies We Use
- Essential Cookies: Necessary for website operation.
- Analytics Cookies: Help us understand visitor interactions.
- Functional Cookies: Remember user preferences.
- Performance Cookies: Improve website performance.
Managing Cookies
You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality and user experience.
Changes to This Policy
We may update this Cookie Policy periodically. Any changes will be posted on this page along with an updated revision date.
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute, claim, or legal proceeding arising out of or relating to the use of this website, services provided by Dr. Mund’s, or these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts located in Bhawanipatna, Kalahandi District, Odisha.
By using this website, you agree to submit to the jurisdiction of such courts and waive any objection to the venue of any legal proceeding in those courts.
